Terms and Conditions
By using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
RVA Gutters provides gutter cleaning, repair, and installation services in Richmond, Virginia and surrounding areas. All work is performed by trained professionals, and every effort is made to complete services efficiently and safely.
2. Use of Website
You may browse our site for general information about our services. Unauthorized use of the site, including misuse of contact forms, scraping, or duplicating content without permission, is prohibited.
3. Estimates and Service Scheduling
We offer free estimates upon request. Scheduling is based on availability and weather conditions. Any changes to scheduled service will be communicated in a timely manner.
4. Payments
Payment is due upon completion of services unless otherwise agreed in writing. Accepted payment methods include cash, check, and electronic options such as Zelle or Venmo. A service fee may apply to late or declined payments.
5. Cancellations
Cancellations should be made at least 24 hours in advance. Same-day cancellations may be subject to a fee.
6. Property Access
Customers are responsible for providing safe and accessible working conditions. This includes ensuring gates are unlocked, pets are secured, and exterior access is clear.
7. Limitation of Liability
RVA Gutters is not responsible for pre-existing damage to gutters, roofing, or siding, or for issues caused by poor original installation. We are not liable for indirect or consequential damages arising from services provided.
8. Warranty
We stand behind our workmanship. If you are dissatisfied for any reason, please contact us within 7 days of service and we will work to resolve the issue. Specific product warranties may be provided by manufacturers and are not covered by RVA Gutters directly.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. The most current version will be posted on our website.